Privacy Policy
Last updated: 2026
StringBoard (stringboard.co.uk) is run by Will. This page explains what personal data I collect, why, and how it's handled. This site is aimed at UK and international customers, and I aim to handle your data in line with UK GDPR.
What I collect
- Your name and email address, when you place an order, contact me, or use the download/checkout features.
- Your shipping country, to work out delivery.
- Photos you upload to the string art generator or attach to an order.
- Any notes or messages you send with an order or enquiry.
- Basic, aggregated site traffic (pages visited, approximate location, device type) via Vercel Analytics.
Why I collect it
- To generate your string art preview and, if you order, to design and make your piece.
- To process payment, fulfil, and ship your order.
- To contact you about your order, or reply if you've contacted me.
- To understand overall site usage and improve the generator.
Photos
Uploaded photos are stored in a private cloud storage bucket that isn't publicly accessible and can only be reached via a temporary, authenticated link. They're automatically deleted by an automatic cleanup process, typically within a few hours. If you place an order, the photo you send is instead kept for as long as needed to design, make, and deliver your piece, then deleted. Finished piece photos may be shown publicly on the website or on social media (but your original image will never be shared without your permission).
Who I share it with
I don't sell your data. I use a small number of third-party services to run StringBoard, each of which processes data on my behalf:
- Stripe - to process payments. Stripe handles your card details directly; I never see or store them.
- Google Cloud - to store uploaded photos and generator data (Cloud Storage), and gallery entries (Firestore).
- Microsoft - to send order and download emails from info@stringboard.co.uk.
- Vercel - to host this site and provide basic, aggregated traffic analytics.
Each of these providers has its own privacy policy governing how they handle data on their platforms.
Cookies and local storage
This site doesn't use cookies for advertising or tracking. Site traffic is measured using Vercel Analytics, which doesn't use cookies or store any personal identifiers. The generator stores a few non-sensitive preferences (like your chosen board shape) in your browser's local storage, purely so the tool remembers your settings between visits. This isn't used to track you and isn't shared with anyone.
Your rights
You can ask me to access, correct, or delete your personal data at any time, including any photos or order details I hold. Email info@stringboard.co.uk and I'll sort it promptly. If you're unhappy with how I've handled your data, you can also complain to the UK Information Commissioner's Office (ico.org.uk).
Changes
I may update this policy as StringBoard changes. Significant changes will be reflected here with an updated date at the top of this page.
Contact
Questions about this policy or your data? Email info@stringboard.co.uk.